For a client who has not taken out a cancellation insurance.
All cancellations by the client should be made in writing and sent recorded delivery which will entitle him to the following reimbursements
(excluding booking fee) :
- more than 30 days before start of stay, 25% deposit not refunded;
- from 8 to 30 days, 50% of total amount refunded;
- less than 8 days, 10% of total amount refunded;
- no refund is made if the client does not arrive.
Unless due to any delay in arrival, cancellation by the Office du Tourisme incurs full repayment of all sums paid thitherto and payment of an
indemnity equal to the penalty payment for which the client would have been liable if cancellation had been caused by him at the same date. These
terms do not however prevent an amicable settlement being reached.